Jira On-Premise

Integrating Jira with ReleaseOwl

If you work with external project management systems such as Jira, you can integrate them with ReleaseOwl. ReleaseOwl also supports Jira On-Premise access.

Granting Jira Access to Your Servers:

To enable integration and secure communication with Jira Cloud or Jira On-Premise environments, follow these steps:

  1. Go to Credential Manager from the Administration menu.

  2. Click Register Credential.

  3. Select Credential Type and choose Jira.

  4. Provide the following details:

    • Credential Name: Any identifiable name (e.g., JiraIntegration).

    • Authentication Type: Basic.

    • Username: Jira Technical User account.

    • Password/API Token: API token generated from Atlassian (Cloud) or Jira Admin (On-Premise).

    • Jira URL: Enter the Jira base URL (e.g., https://yourcompany.atlassian.net).

    • Proxy Type: Select SAP Cloud Connector.

    • Proxy URL: Provide the virtual URL via Cloud Connector (e.g., https:///proxy).

    • SAP Cloud Credentials: Select an existing ServiceUserCredBtp for proxy communication.

  5. Save the credential.

Validation:

  • Test the integration by verifying user story sync or checking webhook status in: Jira → System → Webhooks

Recommendations: ✅ Use a dedicated Jira Technical User with API access permissions. ✅ Rotate API tokens regularly for security.

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